Kathy Gray Ministries Privacy Policy

Effective Date: September 1, 2025

Kathy Gray Ministries (“KGM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy covers information collected through our websites, forms, calendars, chat widgets, emails, SMS/MMS messages, and any services that link to it.

If you do not agree with this policy, please do not use our websites or services.

1) Who We Are and How to Contact Us

Data Controller: Kathy Gray Ministries

Email: [email protected]

Mailing Address:

2221 Justin Rd Ste 119

P.O. Box 412

Flower Mound, TX

75028

If you have questions or requests about this policy or your information, contact us using the details above.

2) Information We Collect

We collect information in three ways: directly from you, automatically from your device, and from service providers or publicly available sources.

A. Information you provide

Contact details: name, email address, phone number, mailing address

Account and booking information: appointment details, form responses, survey answers

Communications: emails, texts, calls, chat messages, prayer requests, testimonies

Payment information: processed by our payment processor; we do not store full card numbers

Preferences: subscriptions, communication choices, consent selections

B. Information collected automatically

Device and usage data: IP address, browser type, operating system, pages viewed, links clicked, time on page, referring URLs

Cookies and similar technologies: pixels, tags, and local storage. See “Cookies and Tracking” below

C. Information from third parties

Service providers that help operate our website, CRM, forms, email, SMS, scheduling, and analytics

Public sources and social media, consistent with your settings and applicable law

3) How We Use Information

We use information to:

Provide and improve our websites, events, programs, and services

Respond to inquiries, prayer requests, and support needs

Send administrative messages such as confirmations, reminders, and service updates

Send newsletters, devotionals, event invitations, and marketing communications, consistent with your preferences

Personalize your experience and measure engagement

Protect our community, prevent fraud, and comply with laws

Maintain records, analytics, and reporting

Legal bases for EEA/UK users

Where applicable, we process information based on consent, contract performance, legitimate interests (such as ministry operations and communications), legal obligations, and the protection of vital interests.

4) SMS/MMS Text Messaging (GoHighLevel-Aligned)

We may use a customer relationship platform (e.g., GoHighLevel by HighLevel, Inc.) to power forms, calendars, chat widgets, emails, and SMS/MMS.

By providing your mobile number and opting in, you consent to receive recurring automated promotional and personalized marketing text messages and ministry updates from KGM at the number provided. Consent is not a condition of purchase or donation. Message and data rates may apply. Message frequency varies.

Opt out: Reply STOP to cancel.

Help: Reply HELP for help.

Support: [insert email] or [insert phone number].

Carriers: Carriers are not liable for delayed or undelivered messages.

If you change or deactivate your number, update your profile or contact us to help prevent messages to the wrong number.

5) Email Communications

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us. We may still send non-marketing messages such as confirmations, receipts, and important service notices.

6) Cookies and Tracking

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and improve content.

Types of cookies

Strictly necessary: required for core site functions

Functional: remember choices and enhance features

Performance/analytics: measure usage and improve the site

Advertising: personalize content and measure campaigns

You can manage cookies through your browser settings. Some features may not work without certain cookies. Where required, we will present a consent banner and honor your choices.

7) How We Share Information

We do not sell your personal information. We may share information with:

Service providers that help us operate the site and services, including website hosting, CRM, form handling, email and SMS delivery, scheduling, payment processing, analytics, and security. This may include HighLevel, Inc. and similar providers.

Affiliated and ministry partners for events, programs, and content you request, consistent with your choices

Legal and safety purposes when required by law or to protect rights, privacy, safety, property, or our community

Organizational changes such as restructuring, merger, or asset transfer, consistent with applicable law

We require service providers to use information only to perform services for us and to protect it appropriately.

8) Data Retention

We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

9) Security

We use administrative, technical, and physical safeguards designed to help protect personal information. No system is completely secure. You are responsible for maintaining the confidentiality of any account credentials.

10) Your Privacy Choices and Rights

A. General choices

Opt out of marketing emails via the unsubscribe link

Opt out of SMS by replying STOP

Adjust cookie preferences through the banner or browser settings

Update or correct your information by contacting us

B. California, Colorado, Connecticut, Utah, Virginia residents

Depending on your state, you may have rights to:

Access, know, or confirm whether we process your personal information

Correct inaccuracies

Delete personal information

Opt out of targeted advertising, the sale of personal information, or certain profiling

Appeal a denial of your request

Submit requests at [insert email] or [insert web form]. We will verify your request according to applicable law. You may use an authorized agent where permitted.

C. EEA/UK residents

You may have rights to access, correct, delete, restrict, or object to processing, and data portability. Where we rely on consent, you may withdraw it at any time without affecting prior processing. You also have the right to lodge a complaint with your local supervisory authority.

11) International Transfers

We may transfer, store, and process your information in countries other than where it was collected, including the United States. These countries may have data protection laws different from those in your jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.

12) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us so we can delete it.

13) Third-Party Links and Services

Our websites may link to third-party sites or include third-party features. We are not responsible for the privacy practices of those third parties. Review their privacy policies for more information.

14) Do Not Track

Some browsers send Do Not Track signals. There is no industry consensus on how to respond. We currently do not respond to these signals. We honor legally required opt-out mechanisms where applicable.

15) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above shows when the latest changes took effect. Material changes will be communicated as required by law.

16) Additional Disclosures for Nevada Residents

We do not sell personal information as defined under Nevada law. If you are a Nevada resident and have questions, contact us at the email provided above.

17) Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

Email: [insert email]

Mail: [insert mailing address]

Phone: [insert phone number]

SMS Terms Summary (for display near opt-in checkboxes and forms)

By entering your phone number and submitting this form, you consent to receive recurring automated promotional and personalized marketing text messages and ministry updates from Kathy Gray Ministries at the number provided. Consent is not a condition of purchase or donation. Message and data rates may apply. Message frequency varies. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. View our Privacy Policy for details.